Baywood Homes Customer Care

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TARION Warranty Corp.

Testimonials

 

"We provide quality built homes with a Custom Touch®,  exceeding customer's expectations every step of the way."

At Baywood Homes, we have always taken a great deal of pride in the peace of mind that we offer to our homeowners.  This peace of mind has become a Baywood Homes hallmark that originated over 20 years ago when we began building custom-quality homes.

A lot has changed over the years but our pledge to you remains the same.  We continue to offer our buyers award-winning quality of construction and outstanding customer service in all of our communities.  Though the world may continue to change, our pledge is one constant that you can rest assured, will always be at the forefront of our building and service practices.

To better serve you, Baywood’s award-winning Customer Care Team is available for any inquiries you may have. With Customer Care Centres conveniently located in our new communities, Baywood has made it even easier for you to contact us. Homeowners are invited to stop in any time – even if it’s just to get to know the Baywood building team! In addition, we have dedicated an exclusive portion of our web site to our homeowners.  We invite you to log-on to www.baywoodhomes.com/homeplate.  There, you will find customer care request forms, helpful maintenance tips and relevant warranty information.

Our Customer Care Team will help make the transition into your new home memorable, enjoyable and worry-free.  Give us a call, we are here for you. 


Pre-Closing

Customer Care Manager:
  Kenya Pallotta
416-633-7333 ext. 242
888-751-2223 ext. 242
kpallotta@baywoodhomes.com
 
 
Contact Customer Care Pods for your community as listed below:

After-Closing Customer Care Pods:

Customer Care Coordinators:
  • Apple Hill
  • Napa Valley 2 & 4
Christy Gaynor
905 623-0369 Direct
905 623-1035 Fax
bcs@baywoodhomes.com
  • Ravines of Greenhill 1, 2 & 3
  • Portside Village
Christy Gaynor
905 434-4381 Direct
905 434-8472 Fax
ocs@baywoodhomes.com
  • Hamptons
  • Chambray Hills

 

Kenya Pallotta
Phone: 1-888-751-2223 x 242
Fax: 416-633-7491
hcs@baywoodhomes.com
  • Marlwood Estates: The Collection
  • Marlwood Condominiums (88 Fairway Condominiums)
  • New England Village
Kenya Pallotta
Phone: 1-888-751-2223 x 242
Fax: 416-633-7491
hcs@baywoodhomes.com
 

We look forward to hearing from you!

 After Hours Contact Information

Baywood Homes' staff members comprise a team of talented professionals. By continuously updating their skills, each team member is at the top of their class. From the knowledgeable on-site Sales Representatives to the award-winning Customer Care Team, each member provides professional service with you as their priority.

Offering homeowners peace of mind has become a Baywood Homes trademark. The company pledges to provide award-winning quality of construction and outstanding service in all of its current and future communities.